There’s a new contender amongst the ranks of online factory power sports parts discounters. MotorcycleGoodies.com opened quietly in the spring of 2012 and sells seven different lines of Motorcycle, ATV, Scooter, Utility Vehicle, and Watercraft parts. They carry Honda, Kawasaki, Polaris, Suzuki, Yamaha, Sea-Doo, and Can-Am factory parts and accessories. Two of the lines they sell, Sea-Doo Parts and Can-Am Spyder parts are not as common online as the highly competitive parts markets for Japanese imports like Honda motorcycle parts, Kawasaki motorcycle parts,Suzuki motorcycle parts or Yamaha motorcycle parts. Having all these brands at one place makes it easier for powersports shop owners and enthusiasts to get all the parts they need at great prices from one place. Additional volume based discounts are available for shops, exporters and government agencies.
Despite having carved out a sizable slice of market share, older online discounters have seen more competition coming online. It took the power sports industry many years to move off the microfiche and onto the disk as the automotive industry did years ago. Where the majority of advertising was once done in magazines, newspapers and other printed publications, a large portion of powersports parts sales and advertising has moved to the web. This migration demonstrates a new direction for the powersports industry. Hopefully with these advances, the powersports industry will continue to move farther into the modern digital age. Each new start-up, like MotorCycleGoodies.com, is helping to foment this progress.
The distinct advantage of having these resources at your fingertips is that business is more convenient. There’s no need to leave the comfort of your home or office to navigate the MotorcycleGoodies.com microfiche. Their ideology revolves around straight forward customer service and they don’t waste your time by asking you to visit them on third party sites, asking for likes or votes, and they don’t fill your email with advertisements for discontinued parts or overstock that nobody wants. Their aim for a no-nonsense, business and customer first mentality is demonstrated by a website designed to be user friendly. It’s built to be efficient. You can do what you need to do without having to deal with flashy gimmicks, suggestive or convoluted sales pitches or excessive advertising.
Payment is easy because they accept most popular payment methods including MasterCard, Visa, Discover, American Express and/or Paypal. MotorcycleGoodies.com meets the newest federal regulations and is P.C.I. compliant. This compliance requires that all credit card information go through a stringent verification process and no credit card numbers are kept on record. Since MotorcycleGoodies.com doesn’t retain your credit card info, that means there’s one less place for your identity to be stolen. MotorcycleGoodies.com employs industry leading security and eCommerce companies Verisign and Authorize.Net. These companies meet and exceed industry standards and are responsible for keeping their connection and your credit card information safe and secure. The purpose of using these companies and protocols is to put customers first and offer them a greater sense of security.
MotorcycleGoodies.com hails from the east coast of south Florida. Having quick and easy access to ports and terminals located in that part of the country will play in their favor as they plan to service both domestic and international customers. The sunny location for the business also offers MotorcycleGoodies.com employees the opportunity to actively participate year round in the sports they support through the web site. Thus, the company can offer it’s customers a true “hands-on” perspective when it comes to a support staff who processes orders, answers phone calls and emails. Plus, MotorcycleGoodies.com does not use an automated phone system, however, if they’re too busy helping other customers, you can leave a voice mail and your call will be returned within 24 hours if not sooner.
In order to fulfill customers requests, MotorcycleGoodies.com pulls from three locations and four warehouses of on-hand inventory as well as factory networks across the U.S. and overseas. The business owner and co-founders have a combined history of more than six decades in the powersports business. They share a comradery with their customers and have a commitment to putting customer service back into the discount online marketplace. The tried and proven mantra of “cost is king” still reigns in this highly competitive segment, but the team at MotorcycleGoodies.com also recognizes the importance of customer satisfaction as indicated by recent trends that show an increased customer satisfaction with sites offering good customer support, well trained employees, less restrictive shipping terms, and more options for payment, in addition to the bottom-line.
MotorcycleGoodies.com should be a group to watch as they bring a “new old-fashioned approach” to the powersports parts marketplace.